Privacy and Data Protection Policy
FEEA Childcare Services, Inc. (FCCS), places a high priority on protecting your privacy and your data. We collect information to provide services to you and this privacy and data protection policy was created in order to demonstrate our commitment to the privacy of our program applicants and participants, and website users. This policy explains what types of information are collected by FCCS, via our website, www.feeachildcareservices.com, and through offline communication, and how this information is used.
What Personally Identifiable Information (PII) is Collected
Applicants to our programs provide specific PII as requested on our online program applications to determine their eligibility for our programs. Applicants accepted into their agency’s childcare subsidy program become Participants. Participants continue to interact with and provide information to FCCS so we can process monthly invoices, update childcare provider information, add or remove a child from the program, during the annual recertification process, and for other program-related reasons.
IP addresses
FCCS uses your IP address to help diagnose problems with our server, to administer www.feeachildcareservices.com, and for statistical metrics used to track website visitor traffic.
Cookies
www.feeachildcareservices.com may use cookies and other technologies, like pixel tags, to enhance your experience while using the site. Cookies are pieces of information that some websites transfer to the computer that is browsing that website and are used for record-keeping purposes at many websites. Many consider the use of cookies to be an industry standard.
Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our website will not function properly when you view them.
How Your Information May Be Used
We use your personal information to to review your application, communicate with you about the childcare program, and provide ongoing program services to Participants. We may also use your information to track visitors to our websites. This lets us see which of our features are the most popular so we can better serve our users’ needs. It also lets us provide aggregate data about our traffic (not identifying you personally, but showing how many visitors used which features, for example) to outside parties.
FCCS may also release data when are compelled by law to do so.
Name, Email, Postal Address, and Phone Privacy
FCCS does not sell or rent names, email or postal addresses, or phone numbers, but may be required to share participant information with U.S. Federal Agencies that contract with us to provide childcare subsidy programs to their employees.
External Links
www.feeachildcareservices.com may include links to other websites, some of which collect information on behalf of FCCS as part of our services (like our online forms) where the data provided is sent to FCCS and is covered by our policies when we receive it. Our application forms are secure and the data you provide is protected both in transit as it enters our system and once it is in our system.
Other links are external to our site, such as those for U.S. Federal Agency websites. These links do not fall under the www.feeachildcareservices.com domain, and FCCS is not responsible for the privacy practices or the content of external websites. Your use of any linked website is solely at your own risk.
We will use, and require our data management vendors to use, reasonable and appropriate security practices to safeguard your information. We may store your data in our secure FedRamp certified Salesforce database, and/or our Enterprise-level Box file storage system. You can find details about the security of those systems at:
Salesforce: https://trust.salesforce.com/en/compliance/
Box: https://www.box.com/security-compliance
Modifications
We may amend this privacy policy from time to time; please review it periodically. We maintain the option to modify this privacy at any time by electronic notice posted on our website. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms.